Privacy Policy

Effective Date: June 01, 2025

Milestone Doulas (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://milestonedoulas.org, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name

  • Contact information (email address, phone number, mailing address)

  • Due date or service needs

  • Information you choose to share through forms, surveys, emails, or conversations

  • Payment information (if applicable, through third-party processors like Square or PayPal)

Automatically Collected Information:

  • IP address

  • Browser type

  • Pages viewed and time spent on the website

  • Referring website or link
    This data is collected via cookies, Google Analytics, and similar tools to improve your browsing experience and site performance.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Responding to inquiries and providing requested services

  • Scheduling and managing appointments or consultations

  • Sending updates, invoices, or service-related communication

  • Improving website content, navigation, and user experience

  • Analyzing usage trends to better serve our visitors and clients

  • Complying with legal obligations or regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Trusted third-party service providers (e.g., payment processors, email marketing platforms) who assist us in delivering our services

  • Back-up doulas or support personnel when relevant to service continuity, and only with your consent

  • Legal authorities if required by law or in connection with legal proceedings

4. Your Rights and Choices

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of your data

  • Opt out of marketing emails at any time using the “unsubscribe” link

  • Decline cookies through your browser settings (though some features may be limited)

5. Data Security

We implement reasonable security measures to protect your information, including password-protected systems and encrypted platforms where possible. However, no transmission over the Internet can be guaranteed to be 100% secure.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

Milestone Doulas
Email: sbethel@milestonedoulas.org
Phone: 361.288.8538
Website: https://milestonedoulas.org